Phone: 1-800-454-6374 (US only) or 425-402-8100
Hours: M-F, 8 AM – 5 PM Pacific
Tech Support available M-F, 8:30 AM – 11:30 AM & 12:30 PM – 4:30 PM Pacific
Closed: MLK Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and 12/25-01/02.
For repairs and upgrades please contact technical support (firstname.lastname@example.org) for an RMA number. If you need help urgently, please call 425-402-8100 (option 2). When you contact Kinesis or leave a message to request technical support, please provide the following information:
For technical questions concerning your product the best place to start is to refer to our Tech Support page. This is where you will find answers to FAQs, troubleshooting a particular issue and downloading user manuals.