We want you to be completely satisfied with your purchase from the Kinesis Store. Products purchased directly from Kinesis qualify for our 60 day money-back guarantee (from the date of Invoice) excluding shipping & handling charges.
How much will I be refunded?
If the product is returned in like-new, resellable condition Kinesis will refund the full purchase price and including sales tax (shipping & handling charges are not refunded). In rare occurrences where the product is obviously damaged (e.g. spills, cracks, or undue wear and tear) we may only offer a partial refund.
If you wish to return a product for a refund, use the Returns link at left to submit a Return Merchandise Request.