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Contacting Kinesis Technical Support
For repairs and upgrades please contact technical support (tech@kinesis.com) for an RMA number. If you need help urgently, please call 425-402-8100 (option 2). When you contact Kinesis or leave a message to request technical support, please provide the following information:
· Your name, phone number, city, and email address
· Kinesis product model and serial number (the serial number is very important!)
· Purchase date of Kinesis product and vendor name, if you know it
· Computer model and operating system (also important, since we serve so many different
platforms)
· Details of your problem or question
Get Help in Customizing Your Programmable Product
The most detailed guide for configuring and customizing your product is the manual that
was shipped with it. However, if you have misplaced the manual or you want
additional help customizing a Kinesis programmable keyboard, keypad, or foot switch, visit
our programming tips page.
Troubleshooting Problems with Kinesis Products
If you have a problem with a product or a question concerning compatibilty, check our troubleshooting page.
Downloads
Kinesis user manuals
Drivers and utilities
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