FAQs – Advantage keyboard

Brief programming instructions on bottom label
For future reference, recent keyboards have a label on the bottom which describes briefly how to reset and program your keyboard. Check to see if your keyboard has one.
Switching between Windows, Mac and PC mode on the Advantage keyboard
The Advantage keyboard has three different Instant Configuration Settings: Windows Mode, Mac Mode and PC Mode. Each mode changes the top four thumb keys.

  • To enter Windows Mode, press and hold the equals key and tap the letter “w” (=w).
    The top four thumb keys while in Windows mode, from left to right, are: Ctrl | Alt | Windows | Ctrl.
  • To enter Mac Mode, press and hold the equals key and tap the letter “m” (=m).
    The top four thumb keys while in Mac mode, from left to right are: Command | Option | Ctrl | Command.
  • To enter PC Mode, press and hold the equals key and tap the letter “p” (=p).
    The top four thumb keys while in PC mode, from left to right are: Ctrl | Alt | Alt | Ctrl.
How do I reset the keyboard memory?
Soft reset
Press Progrm + Shift + F10. Note you must first press and Hold PROGRAM, then SHIFT and as you’re holding those two keys down tap F10. You will know this was successful when the lights on your keyboard flash for several seconds after releasing the keys. (NOTE: For older PS/2 model keyboards, use the Ctrl key instead of Shift).

Hard Reset
Make sure the computer is turned off completely. Press and Hold F7. Continue to hold F7 and turn your computer on. Keep holding for about 10 seconds and then release. You will know this was successful when the lights on your keyboard flash for several seconds after releasing.

How can I remap a key?
1. Press and hold the Progrm key and tap F12. The lights on the keyboard will begin to flash rapidly.
2. Press and release the “source” key (the key in which you want to copy). The flashing lights will slow down in speed.
3. Press and release the “destination” key (the key you want to place the copied key to). The flashing lights will speed up in speed. Exit by holding down the Progrm key and tap F12.
4. Exit by repeating step 1. Lights will stop flashing.

How do I reset a remapped key to its factory setting?
You can reset a key to its factory setting by “re mapping it to itself.” Entering remapping mode and press the key twice, then exit from remapping mode.
How do I create a macro?
A macro is a combination of keys that can be stored in your keyboard.
To create a Macro:
1. Press and hold Progrm and tap F11. The lights on the keyboard will begin to flash rapidly.
2. Press your macro trigger (for example, Alt+1). The flashing lights will slow down in speed.
3. Type your macro (for example, 12345).
4. Exit by repeating step 1. Flashing lights will stop.

Now in this example, pressing Alt+1 will type your macro of, “12345”.

How can I erase a single macro without resetting the memory?
To erase a single macro, program an “empty” macro in the macro triggers place. Follow these steps:

1. Press and hold Progrm and tap F11.
2. Press the macro trigger.
3. Exit by repeating step 1.

Now the macro should no longer work.

How do I disable macros?
Press Progrm + F10. Note that you must press Progrm first, then briefly press and release F10. This turns off all macros without erasing them. To turn them on again, repeat this process. The keyboard lights flash will NOT flash when you perform this action, so you will have to test a macro trigger if you are not sure whether macros are enabled or disabled.
How do you turn off the “beep” & “click” sounds of the keyboard?
The Advantage keyboard has two different audio sounds produced from the keyboard. A soft “click” noise when pressing any key and a louder “beep” noise when pressing Caps Lock, Scroll Lock, Num Lock or Keypad.

To disable the “click” noise, press and hold the Progrm key and tap the piples/backslash key (the key directly to the right of the letter “P”).

To disable the “beep” noise, press and hold the Progrm key and tap the hyphen/underscore key (the key directly below Progrm).

Where is the Windows key (or Command for Mac users) located on PS/2 models?
The Windows key (or Command for Mac users) is located in the embedded “PrintScrn” and “Scroll Lock” keys. If you would like to remap the embedded Windows key to the top layer, follow these instructions:

1). Turn Keypad ON.
2). Press and hold the Progrm key and tap F12 (LED’s on keyboard will flash rapidly).
3). Press and release the “PrintScrn” key. (LED’s will slow down).
4). Press and release the destination key, for example- Right Alt (LED’s will speed up).
5). Press and release the “PrintScrn” key (LED’s will slow down).
6). Press and release the KEYPAD key.
7). Press and release the SAME destination key, example- Right Alt (LED’s will speed up).
8). Exit by repeating step 2 (LED’s will stop flashing).

Now, in this example, the Right Alt key will function as the Windows/Command key when keypad is ON or OFF.

NOTE: For very old PS/2 Contoured keyboards (Model 130/Essential/Classic & Professionals with serial numbers beginning with "3"), the Windows key is located in the embedded “h” and “n” keys.

I used an older PS/2 model for years and just bought a new Advantage. Where is the Insert key?
On older Contoured keyboards, the Insert key was directly below the “x” key. On our newer keyboards, the Insert key is located in the embedded layer of the keyboard (to access the embedded layer, press and release Keypad).
How can I remap the embedded Insert key to the top layer, so it’s like my older keyboard?
1). Turn Keypad On.
2). Press and hold the Progrm key and tap F12 (LED’s on keyboard will flash rapidly).
3). Press and release the “Insert” key (LED’s will slow down).
4). Press and release the Keypad key.
5). Press and release the Insert key again (LED’s will speed up).
6). Exit by repeating step 2 (LED’s will stop flashing).

How do I switch between the macro memory configurations of 24, 36, or 48 macros?
Your keyboard should default to 24 macros with a maximum of 56 (Advantage) or 142 (Advantage Pro) characters per macro. If you select the “36 macro” mode, the maximum macro size is 38 (Advantage) or 94 (Advantage Pro) characters, and with “48 macro” mode the maximum macro size is 28 (Advantage) or 70 (Advantage Pro) characters.

Important note: After selecting 36 or 48 macros, program a single simple macro and type rapidly for a while to be sure you don’t type faster than the keyboard can process. Fast typists will often lose keystrokes from certain common words with the 48 macro setting, and very fast typists may even lose keystrokes using the 36 macro setting.

To change the macro memory configuration, perform Program + Ctrl + F2 (for 24 macros) or F3 (for 36 macros) or F4 (for 48 macros). The keyboard lights will flash for several seconds as the memory is erased and reconfigured.

How can I switch to Dvorak?
To switch between Qwerty & Dvorak layouts, simply hold down the Progrm key, then hold down Shift and while holding both keys down tap the F5 key.
Can I program mouse clicks to a foot switch?
Most operating systems (including alloperating systems from Microsoft and Apple) include a package of “Accessibility Options” which provide an alternative wayto assign a mouse click to a key or foot switch.

One of these utilities is called “mouse keys” and canbe used to convert your keyboard’s numeric keypad into a pointing device. When MouseKeys is activated, the keypad “5” becomes a left mouse click. Witha programmable keyboard or programmable foot switch, you can re map the keypad5 action to a more convenient location. Refer to your operating system’s documentation orexperiment with other keypad keys to find other useful actions.

Memory locking
Professional keyboards produced after August, 1998 and current Advantage Pro keyboards contain aspecial feature that includes firmware features and a hidden slide switch to lock the keyboard’s memory. When the switch is positioned to the right, the keyboard is programmable. When the switch is positioned to the left, the keyboard’s memory is locked. Any re mapping or macros which have been programmed at active, but no changes can be made. For example, if you attempt to enter re mapping mode by pressing Progrm + F12, the keyboard lights will not begin flashing.
Can I clean my keyboard?
You can remove the individual keycaps of the keyboard to get access to the keywell, which can collect lots of dirt after time. If you do not have a keycap removal tool (comes with our USB keyboards) a trick is to get two paperclips and bend them in the shape of a “J” or a hook. Grab two sides of the keycap and pull straight up. They will pop right off.

After the key caps have been removed, you can soak the keycaps separately in water (a little soap is ok) and let them out to dry.

While the keycaps are drying, you can clean in between the key switches with a can of air and/or Q-Tips with water or rubbing alcohol.

You can also use rubbing alcohol and a paper towel to clean the outer plastic keyboard case.

Just remember to wait for all parts to dry before connecting the keyboard to your computer.